What is the barrier to communication? How can overcome the barriers to communication?
Communication is a way of exchanging message, information or emotions between
sender and receiver. In the process of communication, there may he 'noise'
which is called barrier to communication. So, any problem, interference on
hindrance to the process of communication is identified as the barrier to
communication.
Luise E. Boone and Others said about
barriers to communication. "Communication barriers are the problems that
arise at every stage of the communication process and have the potential to
create misunderstanding and confusion.
Any me of barrier to communication is
a threat and can cause miscommunication, misconception and confusion. All these
work against unity, teamwork & co-ordination. The following activities can
help to overcome, the barriers to communication:
(i) Feedback:
To make communication effective, there must be feedback from receiver. Without
feedback, the communication process remains incomplete.
(ii) Idea about the
Receiver: Sender should have better ideas regarding the
thought, feelings and opinion of receiver of the message. Such ideas will help
the sender to make a fruitful communication.
(iii) Attentive
Listening: To make an effective communication, both sender and
receiver should be attentive listener from their respective position.
(iv) Use of Simple and Meaningful
Words: Communication must avoid vague words and use simple
words which are meaningful in the mind of receiver.
(v) Informal Relations:
Before making any formal communication, informal relations can play a vital
role to make communication effective.
(vi) Employee Conference:
Open discussion between higher officials and subordinates may create a better
environment for communication.
(vii) Efficient
Management: Efficient communication system in any
organization depends on the management efficiency. Poor management causes poor
communication. So, management should be efficient enough to make its
communication system up-to-date.
(viii) Selection of Right
Media: The media for communication should be selected
according to organizational environment, importance & the size of message,
position of receiver and other relevant aspects. Wrong selection of media will
obviously cause miscommunication.
(ix) Communication
Training: Higher officials and subordinates should be given
practical training regarding the types of communication, nature of
communication, method for overcoming barriers to communication and other
aspects of communication.
(x) Re-Organization:
Effective communication depends much on the organizational structure. It is
seen that horizontal communication is very much productive. So, reorganization
of organizational structure may be required to activate horizontal
communication.
(xi) Consistency between
Word and Work: If the work is according to word then
communication becomes effective and fruitful and barriers to communication can
overcome.
(xii) Reducing
Unnecessary Information: Unnecessary information causes
confusion and kills time. Relevant information should be considered to make
proper communication.
(xiii) More Publications:
Organization should give opportunity to its employees arid staffs for
expressing their own view and opinion through reports, journals, magazines and
other publications. This helps a lot to become frank in opinion. And it works
also for overcoming barriers to communication.
(xiv) Communication
Audit: Communication audit acts as a fruitful method to
improve communication. It examines the network, activities, process and
principles of communication and therefore recommends for improvement.
(xv) Orientation:
Newly appointed employees should be given idea regarding objectives,
activities, functions, principles and structure of an organization so that they
become conscious about their role during communication.
At
conclusion, If above mentioned discussion are followed, Barriers to
communication must be avoided.
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