Difference between Formal Communication and Informal Communication.


BASIS FOR COMPARISON
FORMAL COMMUNICATION
INFORMAL COMMUNICATION
Meaning
A type of verbal communication in which the interchange of information is done through the pre-defined channels is known as formal communication.
A type of verbal communication in which the interchange of information does not follow any channels i.e., the communication stretches in all directions.
Another Name
Official Communication
Grapevine communication
Reliability
More
Comparatively less
Speed
Slow
Very Fast
Evidence
As the communication is generally written, documentary evidence is present.
No documentary evidence.
Time Consuming
Yes
No
Advantage
Effective due to timely and systematic flow of information.
Efficient because employees can discuss work related problems, this saves time and cost of the organization.
Disadvantage
Distortion due to long chain of communication.
Spread of rumors.
Secrecy
Full secrecy is maintained.
It is difficult to maintain the secrecy.
Flow of Information
Only through predefined channels.
Can move freely.



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