Define Communication. Why business needs to communicate?
Communication: Communication is the process of
exchanging information. In broader sense, communication is a process contains
written media, oral media and other devices to exchange information, sentiment
and other data related to personal and business purpose.
Business communication acts as an intermediary in business
world. Followings are the role of business communication:
( 1)
Intermediary: Business communication helps various
parties to conduct their important conversation intermediary for both parties.
( 2)
Guideline: Business communication guides people
to achieve their goals. In business organizations proper communication provides
the technical and non-technical know how to achieve goals or objectives.
( 3)
Assisting in bargaining: In business world
bargaining or collective bargaining is obvious for labour management, product
management and operations management. Effective business communication helps to
have these bargaining successful.
( 4)
Problem solver: Business communication acts as a
problem solver in business and non-business fields. Like problem solver in labour
management relationship, employer-employer relationship, competitors action
etc.
( 5)
Effective to pass information: Business
communication helps to exchange relevant information to various parties. For example,
if management wants to inform any important massage to employees, they have to
execute this decision by proper business communication method.
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