What do you understand by request refusal? Define credit refusal.
Request Refusal:
A request refusal is written when a business must refuse a request for
contributions, use of facilities, preferential treatment, or special discounts.
How to write a letter
(i) Begin
with a pleasant or neutral statement that relates to the receiver.
(ii)
Give at least one reason for the refusal.
(iii)
Imply or state the refusal.
(iv)
Offer a helpful solution or suggestion.
(v)
End positively without reference to the refusal.
Credit Refusals:
A credit refusal for a loan, credit card, extended line of credit, or credit
purchase should apply the bad news strategy.
(a)
Begin with a pleasant, timely buffer.
(b)
Give reasons for the refusal
(c)
Imply or state the refusal
(d)
Make a counterproposal.
(e)
End with attention on the receiver's benefits.
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