Make a general plan for delivering good news.
Good News can be delivered through
two sources I-e oral or written. In both cases, there are a few strategies to
ensure the correctness and efficiency of the news. Most of the times, Good News
Messages are prepared through the direct approach. Direct Approach is also
known as Good News Plan or CBO (Communication-by-Object) Approach.
Communication by Object
Approach: CBO Approach or Direct Approach or Good News Plan, is
a strategy to inform the reader about the news along with creating an impact on
the reader. Mostly, the sender uses this approach because good news is often
easy to understand and satisfying, whereas a Bad News Message is not in the
favor of the reader, so it is written by indirect Approach. There are three
sections that should be covered when writing good news messages through CBO
Approach. The Sections are:
·
Message Flaming
·
Draft Composing
·
Completing the Message
Below are some necessary steps that
need to be followed while writing good news messages under CBO approach.
Message Planning
The first section of the CBO Approach
is to plan a message. Planning a Message might need some efforts, but in the
results, it will have exceptional response. It contains a few steps to be
followed by the reader to write the message in a professional method and grab
the entire attention. These steps include: Identifying the Object, Imagine the
Audience, Pick a Method of Communication, Collect Helping Information and
Classify the Information.
(i) Identifying the
Object: You need to know the purpose of writing the message.
Put a question in hem and find out multiple answers; why this message is being
created? Is it written for any inquiry or to inform the reader?
(ii) Imagine
the Audience: To get aware of this step entirely, the writer should answer
the questions below and imagine the audience for writing the message to the
point. These Questions are or might be:
·
Who is the target Audience?
·
What is the stuff to learn and understand
which will help to organize the message properly?
·
When the audience will receive the
message?
·
What will be the current location of the
audience while receiving the message?
·
Why the audience will get the message as
interested?
·
How can the writer learn further about the
target audience?
(iii) Picking Method of
Communication: The writer/sender must pick a method of
communication as spoken or written. Spoken Form of Communication contains
various sources such as telephone call, face-to-face meeting, video tape, video
broadcast and audio tape. While on the other hand, Written Form of
Communication also possesses several sources like email, letter and memorandum.
(iv) Collect Helping
Information: Collecting Helping Information might be
proved of much benefit, because it will let the sender to enhance the beauty of
the message. At first, producing ideas through brainstorming, bubble writing
and nonstop writing will be better. At last picking better ideas from generated
ones and writing them will take the sender to finalize the message.
(v) Classify the
Information: After completing all the above mentioned
needs, prepare an outline by using good news strategy. Good News Strategy
contains:
·
Objective of Writing the Message
·
Helping Information
·
Closing the Message
·
Draft Composing
There are four steps to compose a
draft through Communication-by-Object Approach. These four steps are as
follows:
·
Choose appropriate words
·
Create professional structure
·
Put paragraphs together
·
Pick a suitable location of the paragraph
Composing Draft by Good
News Strategy: Put the good news in the beginning and
let it make an impression on the reader and try to avoid the irrelevant or
boring expressions. To make the message more effective, do write the 7 Cs of
Communication and place them professionally. Ensure the lucidity by providing
enough details about the news as well as include the ideas that are beneficial
to the reader. Write down the information which may promote the sales.
Eventually, state the conclusion with a nice statement. If possible, then allow
the reader to take action as advantage of the opportunity.
Completing the Message:
Finally the good news message is ready to be delivered and receive a positive
feedback from the reader Just make sure it is written in a decent way with
professional language and motivational words by applying following activities:
·
Proofreading
·
Editing
·
Revising
·
Finalizing
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