Differentiate between oral and written communication.


Verbal or Oral Communication
Written Communication
(i) ‘Verbal or Oral Communication’ implies the transmission of orders, message or suggestions through the spoken words.
(i) ‘Written Communication’ means transmission of message, order or instruction in writing.
(ii) The media of oral Communication are face-to-face talk, speech, lecture, interview, meeting, telephonic talk, video conference, etc.
(ii) The media of written communication are letter circular, manual, report, telegram, office memo, bulletin, journal, magazine, e-mail, fax, internet, etc.
(iii) It is an informal method of communication.
(iii) It is a formal method of communication.
(iv) In oral communication the contact being direct, feedback is immediate.
(iv) In written communication feedback requires some time.
(v) It saves time and money as communication is direct.
(v) It is time-consuming and costly. 
(vi) Oral communication is very much flexible.
(vi) It is less flexible.
(vii) Explanation may be sought and misunderstanding may be removed immediately through discussion.
(vii) The chances of misunderstanding remain unless feedback is proper.
(viii) It not understood, immediate clarification is possible in oral communication.
(viii) It has no scope for immediate clarification.

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