Difference between Formal Communication and Informal Communication.
BASIS FOR
COMPARISON
|
FORMAL COMMUNICATION
|
INFORMAL
COMMUNICATION
|
Meaning
|
A type of verbal
communication in which the interchange of information is done through the
pre-defined channels is known as formal communication.
|
A type of verbal
communication in which the interchange of information does not follow any
channels i.e., the communication stretches in all directions.
|
Another Name
|
Official
Communication
|
Grapevine
communication
|
Reliability
|
More
|
Comparatively
less
|
Speed
|
Slow
|
Very Fast
|
Evidence
|
As the
communication is generally written, documentary evidence is present.
|
No documentary
evidence.
|
Time Consuming
|
Yes
|
No
|
Advantage
|
Effective due to
timely and systematic flow of information.
|
Efficient
because employees can discuss work related problems, this saves time and cost
of the organization.
|
Disadvantage
|
Distortion due
to long chain of communication.
|
Spread of
rumors.
|
Secrecy
|
Full secrecy is
maintained.
|
It is difficult
to maintain the secrecy.
|
Flow of
Information
|
Only through
predefined channels.
|
Can move freely.
|
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